Frequently Asked Questions (FAQ)

What is CBRB?

CBRB Canadian Business Review Board Inc. is a Canadian-based business recognition, verification, and brand-development organization. We identify and highlight reputable businesses across Canada based on quality, credibility, and public presence.

CBRB is not a government agency and not a regulator. We operate as an independent organization focused on business recognition and branding.

How are businesses selected by CBRB?

Businesses are selected through a research-based review process, which may include:

• Online presence and reputation
  
  

• Business legitimacy and registration
  
  

• Customer feedback and consistency
  
  

• Industry standing and public information
  
  

Only businesses that meet our internal standards are recognized.

Is CBRB a paid service?

No. Selection is not paid.
Businesses do not pay to be selected or recognized by CBRB.

Why does CBRB offer paid services?

While recognition is earned, CBRB offers optional paid services, including:

• Customized certificates and digital badges
  
  

• Marketing materials and brand assets
  
  

• Social media promotions
  
  

• Website graphics and promotional videos
  
  

These services are optional, not required, and never affect recognition status.

Do businesses receive anything for free?

Yes. Recognized businesses may receive complimentary digital logos or badges to acknowledge their recognition, which they may display on their website or social media.

Is CBRB similar to the BBB?

CBRB and BBB are separate organizations with different models:

• BBB focuses on complaints, ratings, and accreditation
  
  

• CBRB focuses on recognition, branding, and visibility
  
  

CBRB does not sell accreditation and does not issue compliance ratings.

Can a business be removed from CBRB?

Yes. A business may be removed if:

• It requests removal
  
  

• Information is found to be misleading or false
  
  

• Business legitimacy can no longer be verified
  
  

CBRB takes accuracy seriously and regularly reviews listings.

How can a business contact CBRB?

Businesses may contact CBRB directly using the contact information provided on the official website. We encourage open communication and transparency.

Does CBRB share or sell business information?

No. CBRB does not sell private business information. Any public information displayed is based on publicly available sources or information provided voluntarily by the business.

Is CBRB Legit?

Yes. CBRB Canadian Business Review Board Inc. is a legitimate Canadian company that has operated for years providing business recognition and branding services.

CBRB is not a scam, does not steal information, and does not charge businesses to be selected.

Why do some people say CBRB is a scam?

Online claims often come from:

• Misunderstandings about optional services
  
  

• Confusion between recognition and paid marketing
  
  

• Assumptions that all recognition programs require payment
  
  

These claims are misleading and do not reflect how CBRB operates.

Does CBRB require payment to receive an award?

No. Recognition is based on evaluation, not payment.

Any paid services offered are clearly optional and are related to marketing or customization — not eligibility.

Why does CBRB contact businesses?

CBRB may contact businesses to:

• Notify them of recognition
  
  

• Verify public information
  
  

• Offer optional promotional tools
  
  

Businesses can request removal or opt out of communication at any time.

Is CBRB transparent about its services?

Yes. CBRB clearly explains:

• What is free
  
  

• What is optional
  
  

• What services are paid
  
  

There are no hidden fees, contracts, or mandatory purchases.

Is CBRB accredited or rated?

CBRB holds an A+ rating with the Better Business Bureau (BBB), reflecting its commitment to transparency and customer service.

Does CBRB guarantee business success?

No organization can guarantee success.
CBRB provides recognition and branding tools that businesses may use to enhance credibility, but results depend on how businesses apply them.